Please read these Terms and Conditions carefully before using the emakqq platform. By registering an account or placing a bet, you agree to be bound by this agreement in full.
Important Notice: By creating an account on emakqq, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree to these terms, you must not use the emakqq platform.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
References to "Indonesian Rupiah", "IDR", or "Rp" refer to the official currency of the Republic of Indonesia. All monetary amounts displayed on the emakqq platform are denominated in IDR unless otherwise stated.
21+ Only: You must be at least 21 years of age to register an account or place a bet on emakqq. Underage gambling is strictly prohibited.
By registering an account on emakqq, you represent and warrant that you are at least 21 years of age or older. emakqq reserves the right to request proof of age at any time. Accounts found to be held by individuals under the age of 21 will be immediately suspended, all bets will be voided, and any account balance will be forfeited.
The emakqq platform is intended for use by residents of Indonesia. By using emakqq, you confirm that online betting is not prohibited in your jurisdiction of residence and that you are solely responsible for ensuring compliance with any local laws or regulations that may apply to your use of the platform.
emakqq operates from an internationally licensed jurisdiction where online gambling is legally regulated. Players should be aware that Indonesia's domestic gambling regulations, primarily the Public Gambling Act of 1867, predate the internet and do not explicitly address offshore online betting platforms. Players access emakqq at their own discretion and accept full responsibility for ensuring that their participation does not violate any applicable local laws.
You confirm that you are not currently self-excluded from any other gambling platform or participating in any voluntary exclusion scheme. If you have self-excluded from gambling elsewhere, you must honor that commitment and refrain from registering on emakqq.
Each Player is permitted to hold only one (1) active account on emakqq. Opening multiple accounts is strictly prohibited and may result in the closure of all accounts and forfeiture of balances. Accounts may not be transferred, sold, or shared with any other person.
To use emakqq, you must register an account by providing accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update this information promptly if it changes.
You are solely responsible for maintaining the confidentiality of your account username and password. You agree not to disclose your login credentials to any third party. Any activity conducted using your account credentials will be deemed to have been authorised by you, and you will be held fully responsible for all transactions, bets, and account activity.
emakqq operates a KYC verification process to confirm the identity and age of all Players. Before your first withdrawal, or at any time at emakqq's discretion, you may be required to submit the following documentation:
Failure to provide requested KYC documents within 7 days may result in temporary suspension of withdrawal privileges. emakqq reserves the right to request additional verification at any time to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
Providing false, misleading, or fraudulent information during registration or KYC verification is a material breach of these Terms and Conditions and will result in immediate account closure and forfeiture of all funds. emakqq reserves the right to verify the authenticity of submitted documents with relevant authorities.
Your account will be activated immediately upon successful completion of the registration process. You will receive a confirmation email at the email address you provided. If you do not receive this email within 15 minutes, please check your spam folder or contact emakqq customer support.
emakqq accepts deposits via the following methods, all denominated in Indonesian Rupiah (IDR):
Minimum deposit amounts and processing times vary by payment method. Please refer to the Cashier page within your emakqq account for current limits and fees, if any.
Bank transfer and e-wallet deposits are typically processed within 5 minutes of confirmation. In rare cases, processing may take up to 30 minutes depending on the payment provider's system status. If your deposit has not been credited to your account balance within 1 hour, please contact emakqq customer support with your transaction reference number.
emakqq does not impose a maximum deposit limit per transaction. However, Players are encouraged to set personal daily, weekly, or monthly deposit limits as part of our Responsible Gaming commitment. These limits can be configured within your account settings and will take effect immediately.
All deposits must be made from a bank account or e-wallet registered in your own name. Third-party deposits (deposits made from an account not registered to you) are strictly prohibited and will result in the deposit being reversed and your account being suspended pending investigation. emakqq reserves the right to request proof of payment method ownership at any time.
All deposits, withdrawals, and account balances are held and displayed in Indonesian Rupiah (IDR). emakqq does not currently support multi-currency accounts.
emakqq does not charge fees for deposits. However, your bank or e-wallet provider may charge transaction fees. Please check with your payment provider for their fee schedule. Any fees charged by third-party payment providers are the sole responsibility of the Player.
Withdrawals from your emakqq account balance must be made using the same payment method used for your most recent deposit, unless otherwise agreed by emakqq customer support. Supported withdrawal methods include:
Withdrawal requests are processed within 24 hours from the time of submission, subject to successful completion of KYC verification. Withdrawals submitted on public holidays or weekends (Saturday and Sunday) may experience slight delays. Once approved, the funds are transferred to your nominated bank account or e-wallet, typically arriving within 1–3 business hours depending on the receiving bank's processing schedule.
The minimum withdrawal amount is Rp 50,000. There is no maximum withdrawal limit per transaction, but withdrawals exceeding Rp 50,000,000 in a single transaction may require additional verification for anti-money laundering compliance.
Before your first withdrawal can be processed, you must complete the KYC verification process as described in Section 3.3. Withdrawal requests submitted prior to KYC verification will remain pending until all required documents have been submitted and approved.
To comply with anti-money laundering regulations, all deposits must be wagered at least one time (1x turnover) before a withdrawal can be processed. For example, if you deposit Rp 100,000, you must place bets totalling at least Rp 100,000 before you may withdraw. This requirement applies to both bonus-free deposits and deposits made with promotional offers.
If you have claimed a bonus or participated in a promotional offer, you must complete all applicable wagering requirements before you may withdraw any winnings derived from that bonus. See Section 6 (Bonuses and Promotional Terms) for full details on bonus wagering requirements.
emakqq does not charge fees for withdrawals. However, your receiving bank or e-wallet provider may charge a receiving fee. Please check with your financial institution for their fee schedule.
Once a withdrawal has been approved and processed by emakqq, it cannot be reversed. If you wish to cancel a pending withdrawal request (before it has been approved), you may do so from the Cashier page within your account.
emakqq may offer bonuses, free bets, cashback, or other promotional incentives from time to time. Participation in any bonus offer is entirely voluntary. By opting in to a bonus, you agree to comply with all terms and conditions specific to that promotion, including wagering requirements, eligible games, maximum bet limits, and expiry dates.
All bonuses are subject to wagering requirements (also known as rollover or playthrough requirements). The wagering requirement specifies how many times you must wager the bonus amount (and in some cases, the deposit amount) before you may withdraw any winnings derived from the bonus. For example, a Rp 100,000 bonus with a 10x wagering requirement means you must place bets totalling Rp 1,000,000 before you may withdraw.
Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games (blackjack, roulette, baccarat) may contribute 10–20%, and sports betting may contribute 100% only on certain bet types (e.g., single bets or accumulators with minimum odds). Specific game weighting percentages are stated in the terms of each bonus offer.
When playing with an active bonus, you may be subject to a maximum bet limit per spin or per bet (commonly Rp 50,000 per bet). Exceeding this limit may result in the forfeiture of the bonus and any associated winnings. The maximum bet limit applicable to each bonus is clearly stated in the promotional terms.
All bonuses and promotional offers have an expiry date, typically ranging from 7 to 30 days from the date of issue. If you do not complete the wagering requirements within the specified timeframe, the bonus and any winnings derived from it will be forfeited. Once expired, bonuses cannot be reinstated.
emakqq reserves the right to void bonuses and close accounts if bonus abuse is detected. Examples of bonus abuse include but are not limited to: opening multiple accounts to claim the same bonus multiple times, colluding with other Players, placing opposing bets on different outcomes of the same event (hedging), or using automated betting software (bots). emakqq's decision in cases of suspected bonus abuse is final.
Unless otherwise stated, each Player is entitled to claim only one (1) active bonus at a time. You may not claim multiple bonuses simultaneously. New bonus offers cannot be claimed until all wagering requirements on the previous bonus have been completed or the previous bonus has expired.
emakqq reserves the right to withdraw, amend, or cancel any bonus or promotional offer at any time without prior notice. In the event of a material change to a bonus offer while you are actively participating in that promotion, emakqq will notify affected Players via email or platform notification and, where reasonably possible, honor the original terms for Players who have already opted in.
All bets placed on emakqq are final once confirmed. You are responsible for ensuring that your bet selections, stake amounts, and bet types are correct before confirming your bet. emakqq will not cancel or amend bets once they have been placed, except in cases of obvious error (such as incorrect odds caused by a technical malfunction).
Sports betting markets are settled based on the official result as declared by the relevant sports governing body (e.g., FIFA for football, BWF for badminton). Bets are settled according to the result at the conclusion of regular time unless otherwise stated (e.g., "To Qualify" markets include extra time and penalties). If a match is postponed or abandoned, bets will be voided and stakes refunded unless the match is rescheduled and played within 48 hours of the original start time.
Odds for live in-play betting markets are updated in real time based on the current score, time remaining, and other match dynamics. Due to the fast-paced nature of live betting, there may be a short delay (typically 2–5 seconds) between the time you place a bet and the time it is accepted by the system. If the odds or market status change during this delay, your bet may be rejected. emakqq accepts no liability for bets that are not accepted due to odds changes or market closures during live betting.
All casino games, slot games, and live dealer games are provided by third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and others). Game outcomes are determined by certified Random Number Generators (RNGs) or, in the case of live dealer games, by the physical actions of the dealer. emakqq does not have any influence over game results. Full rules for each game, including Return to Player (RTP) percentages, can be accessed within the game interface.
Togel (Indonesia's traditional numbers lottery) markets offered on emakqq are settled based on official draw results published by the relevant lottery authority. Draw times and result publication schedules are displayed on the togel market pages. Bets placed after the official draw cutoff time will apply to the next scheduled draw.
emakqq reserves the right to void bets and refund stakes in the following circumstances: (a) obvious pricing errors or technical malfunctions (e.g., odds displayed as 1000.00 when they should have been 10.00); (b) bets placed after the outcome of an event is already known; (c) matches or events that are cancelled, abandoned, or declared void by the governing sports body; (d) evidence of collusion, match-fixing, or fraudulent activity. emakqq's decision in such cases is final.
The following practices are strictly prohibited and will result in account suspension and forfeiture of funds: (a) arbitrage betting (exploiting odds discrepancies between different platforms); (b) using automated betting software, bots, or scripts; (c) collusion with other Players or third parties; (d) exploiting software bugs or system errors; (e) betting on events where you have inside information or influence over the outcome. emakqq employs sophisticated fraud detection systems and reserves the right to investigate any suspicious betting patterns.
emakqq is committed to promoting responsible gaming and providing a safe entertainment environment for all Players. Gambling should always remain a form of leisure activity and never a means of generating income or solving financial problems. If you feel that your gambling is becoming problematic, we strongly encourage you to use the self-management tools available within your account or seek external support.
You may set daily, weekly, or monthly deposit limits within your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours. Decreases to deposit limits take effect immediately. Setting a deposit limit does not affect your existing account balance but will prevent further deposits once the limit is reached.
You may set daily, weekly, or monthly loss limits to cap the maximum amount you can lose within a specified period. Loss limits are calculated as (deposits minus withdrawals) over the selected time period. Once a loss limit is reached, you will be unable to place further bets until the limit period resets.
You may enable session time reminders that will alert you after 30, 60, or 90 minutes of continuous play. These reminders are designed to help you stay aware of how long you have been active on the platform and encourage periodic breaks.
Self-exclusion allows you to voluntarily close your account for a specified period of time. You may self-exclude for 24 hours, 7 days, 30 days, 6 months, or permanently. During the self-exclusion period, you will not be able to log in, deposit funds, or place bets. Self-exclusion is enforced immediately and cannot be reversed until the exclusion period has expired. To activate self-exclusion, please contact emakqq customer support.
Reality checks are periodic pop-up notifications that display your current session duration, net wins/losses, and total wagered amount. Reality checks can be enabled in your account settings and are designed to provide transparency into your gambling activity.
If you believe you may have a gambling problem, we encourage you to seek help from professional organisations specialising in problem gambling support. While emakqq provides responsible gaming tools, we are not equipped to provide clinical counselling or therapy. For more information and support resources, please visit our Responsible Gaming page.
emakqq has zero tolerance for underage gambling. All Players must be at least 21 years of age. We employ age verification measures during registration and KYC processes. If we suspect that an account is held by a person under 21 years of age, the account will be immediately suspended and all funds forfeited pending investigation.
emakqq strives to provide uninterrupted service and aims for a platform uptime target of 99.9%. However, we do not guarantee that the platform will always be available or free from errors, delays, or technical malfunctions. emakqq reserves the right to temporarily suspend the platform for scheduled maintenance, security updates, or emergency repairs. Where possible, we will notify Players in advance of scheduled downtime.
emakqq accepts no liability for any financial losses, lost profits, or consequential damages arising from your use of the platform, including but not limited to: (a) losses caused by technical errors or system downtime; (b) losses resulting from incorrect bet placement or user error; (c) losses arising from your failure to maintain the security of your account credentials; (d) losses caused by third-party payment provider failures or delays.
emakqq integrates with third-party payment processors, game studios, and data providers. We are not responsible for the performance, availability, or accuracy of these third-party services. Any disputes or issues arising from third-party services must be resolved directly with the relevant provider.
emakqq shall not be held liable for any failure or delay in performance of its obligations under these Terms and Conditions caused by events beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, government action, internet service provider failures, cyberattacks, or technical infrastructure failures affecting third-party service providers.
In no event shall emakqq's total cumulative liability to you for all claims arising out of or related to your use of the platform exceed the total amount deposited by you into your emakqq account during the 90 days preceding the event giving rise to the claim.
You agree to indemnify and hold harmless emakqq, its officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from: (a) your breach of these Terms and Conditions; (b) your violation of any applicable laws or regulations; (c) your infringement of any third-party rights; (d) your fraudulent or illegal activity on the platform.
emakqq reserves the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe that you have breached these Terms and Conditions, engaged in fraudulent activity, provided false information during registration or KYC verification, or otherwise misused the platform. Grounds for suspension or termination include but are not limited to:
If your account is terminated due to a material breach of these Terms and Conditions or fraudulent activity, emakqq reserves the right to forfeit your entire account balance, including deposits and winnings. In cases where account closure is not due to a breach (e.g., voluntary self-exclusion), your account balance will be returned to you via your nominated withdrawal method, subject to completion of any outstanding KYC verification and wagering requirements.
You may close your account at any time by contacting emakqq customer support. Before closing your account, you must withdraw all remaining funds from your account balance. Once your account is closed, you will no longer be able to access the platform or receive promotional communications from emakqq.
If your account remains inactive (no login activity and no betting activity) for a period of 12 consecutive months, emakqq may classify your account as dormant and charge an administrative fee of Rp 50,000 per month until the account balance is depleted or you reactivate your account. You will be notified via email 30 days before the first inactivity fee is charged.
If you have a complaint or dispute regarding any aspect of the emakqq service, you must first contact emakqq customer support via email at support@emakqq.cam or via live chat. Please provide a detailed description of your complaint, including your account username, the date and time of the incident, and any supporting documentation or screenshots.
emakqq will acknowledge receipt of your complaint within 24 hours and will investigate the matter thoroughly. Most complaints are resolved within 5 business days. In complex cases that require escalation to senior management or involve third-party investigation, resolution may take up to 14 business days. You will be kept informed of the progress of your complaint throughout the investigation.
emakqq's decision in relation to any complaint or dispute is final and binding. If you are dissatisfied with the outcome of your complaint after emakqq's internal review process has concluded, you may have the option to escalate your complaint to the licensing authority or independent dispute resolution service where emakqq's operating license is issued. Contact details for these external bodies will be provided upon request.
In the event of a dispute regarding the settlement of a bet, the official result as published by the relevant sports governing body or game provider will be considered final. emakqq reserves the right to review video footage, official statistics, and other authoritative sources to determine the correct settlement of a bet. Once a bet has been settled and 48 hours have elapsed, the settlement is considered final and will not be reopened.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which emakqq's operating license is issued. By using emakqq, you agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes arising from or related to these Terms and Conditions or your use of the platform.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the Terms and Conditions, which shall continue in full force and effect.
These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and emakqq regarding your use of the platform and supersede all prior agreements, understandings, and communications, whether written or oral.
emakqq reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to Players via email and/or a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of emakqq after the effective date of any amendments constitutes your acceptance of the revised Terms and Conditions. If you do not agree to the amended terms, you must stop using the platform and close your account.
If you have any questions regarding these Terms and Conditions, require clarification on any clause, or wish to lodge a complaint, please contact emakqq customer support:
Email: support@emakqq.cam
Live Chat: Available 24/7 from your emakqq account dashboard
Our customer support team is available to assist you in both English and Bahasa Indonesia.
Effective Date: These Terms and Conditions were last updated on 1 January 2026 and apply to all Players who register on or after this date. If you registered prior to this date, the updated terms became effective for your account on 15 January 2026.
If you need clarification on any clause in our Terms & Conditions or have questions about your account, our customer support team is available 24/7.